Protect yourself against fraud

Stay alert to suspicious calls claiming to be from America Royal Bank, the Federal Reserve, law enforcement, or others. Never share personal information or account details by phone or online, and never click suspicious links sent by email, text, or social media.

Payment Card Industry Data Security Standard

America Royal Bank is committed to serving and protecting customers, reliably and consistently, in the digital age, meeting the highest standards for how card data is handled and secured.

Vishing

Be vigilant, do not disclose your personal information over the phone to anyone

Short for voice-based phishing, vishing is a criminal mechanism where people are lured into sharing personal identity data and financial account credentials over the telephone, either to an automated system or a person. These calls often try to convince customers there's an issue with their account or card, or that they've won a prize, to pressure them into sharing personal details.

Phishing

Be aware of spam emails, verify the source before clicking links or attachments

Phishing is a cybercrime in which targets are contacted by email by someone posing as a legitimate institution to lure them into providing sensitive data such as personal information, banking and credit card details, and passwords. It uses deceptive emails and websites to gain personal information that can then be used to access accounts, resulting in identity theft and financial loss.

Card Skimming

If you have any doubt about the authenticity of an ATM or card reader, do not use it

Card skimming is the act of using a device to illegally collect data from the magnetic stripe of a credit, debit, or ATM card. These skimmers are installed on ATMs or card readers, and the stolen data is copied onto a blank card to make purchases or withdraw cash in the account holder's name. Check the machine for any abnormalities and look for unusual or strange additions before using it.